The Pools Deposit and Withdrawal
Moving money on The Pools platform is fast and straightforward. You can top up with popular methods, see funds credited almost immediately, and cash out through the same route you used to pay. All transactions run over encrypted channels, and the operator works under the UK Gambling Commission licence (Account No. 48272), so checks and limits follow GB regulations.
Deposits usually land in seconds. The cashier displays minimums and any method-specific caps before you confirm. You must always use your own payment details — third-party cards and accounts are not permitted. When you request a withdrawal, finance may ask for identity or source-of-funds documents. This protects your balance and ensures compliance with anti-money laundering (AML) requirements. Processing time depends on the method you choose; The Pools indicate that card and PayPal withdrawals are completed quickly, with final delivery handled by your bank or PayPal. If you encounter an issue at any step, support via Live Chat, email, or phone will help you resolve it promptly.
How to Deposit
- Sign up and log in: Payments are available only to registered GB customers aged 18+.
- Open the cashier: Access it from the header or profile menu on the official website.
- Choose a method: The site supports debit cards (Visa / Mastercard) and PayPal. Credit cards are not accepted.
- Enter the amount: The cashier shows the minimum and maximum for your chosen method before you confirm.
- Use your own details: The account holder’s name must match your Pools profile.
- Finish and verify: Deposits usually apply instantly; your balance updates within seconds.
- Check promo eligibility: Some promotions require a specific deposit method or staking path—confirm on the promo page before paying.
- Need help? Any errors or declined transactions are resolved fastest through Live Chat (Payments → Deposit).
Deposit Methods
Our editors list the current payment routes available in the cashier. All transactions are processed in GBP.
| Method | Type | Fee | Processing | Notes |
|---|---|---|---|---|
| Visa / Mastercard Debit | Card | £0 | Instant | Must be your own card; name and address must match account |
| PayPal | E-wallet | £0 | Instant | Account owner must match your Pools profile; check promo eligibility |
Deposit Bonuses
The Pools regularly runs time-limited offers for both its casino and sportsbook sections. A common example is a 100 Free Spins bonus for new players who deposit from £20 and stake £20 on qualifying slots (game list and time windows apply; always verify on the live promotions page). Sports bettors may find Bet & Get formats offering free-bet tokens with minimum-odds rules. Check the Promotions Hub in your account for the current lineup and eligible payment methods before depositing.
How to Withdraw Winnings from The Pools
- Verify first: Complete KYC verification (age, ID, address). The team may also request proof of source-of-funds if necessary.
- Open My Account → Withdraw: The cashier will show available payout routes based on your deposit history.
- Use the same method: Withdrawals must return to the same funding source (card to card, PayPal to wallet).
- Enter the amount: Observe the minimum and maximum limits shown for your route.
- Confirm and review: Security checks may occur, especially on larger or frequent withdrawals.
- Processing times: The Pools processes debit card and PayPal requests quickly; your bank or PayPal completes the final step.
- Taxes: Players are responsible for any applicable taxes in their country of residence.
- Support for delays: If a payout stalls or fails, contact Live Chat with your transaction reference.
Attention: The operator may pause a payout if it detects misuse or rule breaches (e.g., third-party payments, duplicate accounts, bonus abuse). This protects customers and ensures regulatory compliance.
Withdrawal Methods
| Method | Return Path | Fee | Typical Processing* | Notes |
|---|---|---|---|---|
| Visa / Mastercard Debit | Back to same card | £0 | Up to 24h for Pools to process; bank then completes delivery | Name and card must match account |
| PayPal | Back to same PayPal | £0 | Up to 24h for Pools to process; PayPal then handles delivery | Wallet owner must match registered account |
*Processing time refers to The Pools’ side; recipient banks or wallets may add their own clearance time.
Deposit & Withdrawal Limits
Limits are displayed transparently in the cashier at the moment of payment. The table below summarises what our editors have confirmed in the Terms and live cashier prompts.
| Limit Type | Value / Rule | Where You See It |
|---|---|---|
| Per-transaction deposit minimum | From £5 in some flows (e.g., zero balance); otherwise shown per method | Deposit screen |
| Weekly deposit cap (system/operator) | May apply for risk or compliance reasons | Deposit screen / Support |
| User-set limits | Deposit, loss, and wagering limits available; increases take effect after cooling-off period | Safer Gambling tools |
| Per-transaction withdrawal limits | Method-specific; displayed before confirmation | Withdraw screen |
| Withdrawal time | Cards and PayPal processed quickly; bank/PayPal may add extra time | Withdraw confirmation |
Compliance note: The brand is operated by The Football Pools Limited, licensed by the UK Gambling Commission (48272). Always rely on the live cashier and promotions page for up-to-date information on method eligibility, minimums, and processing timeframes before you transact.